Our Story
A Tampa Bay agency built on direct relationships, honest pricing, and technology that actually works for your business.
The Person Behind Every Project
I started ITMSP because I kept watching small service businesses get burned by agencies that handed their work offshore, billed by the hour for surprises, and disappeared after launch. That wasn’t something I was willing to do.
My background is in IT infrastructure, network security, custom code development, digital marketing, and business automation. I’ve built systems for solo operators and growing service companies alike — and in every case the goal is the same: technology that works for the business, not the other way around.
When you work with ITMSP, you work with me directly. I scope the project, build it, and stay with you after launch. No account managers. No handoffs. No mystery.
Who we are
Invisible Touch MSP (ITMSP) — Tampa Bay’s Web & Automation Partner
Invisible Touch MSP (ITMSP) was built around one idea: that service businesses deserve websites and systems that actually work — not pretty brochures that sit there collecting dust.
We’re based in Tampa Bay and serve clients nationwide. Every project comes with a fixed-price proposal, clear communication, and a team that stays with you after launch.
We specialize in three things: WordPress website design, workflow automation, and client portals. We don’t try to do everything — we do these three things exceptionally well for service businesses that want to grow without adding headcount.
What makes us different
- ✅ Every project runs through a staging environment — you review and approve before anything goes live
- ✅ You get a dedicated Zoho-powered client portal with real-time project status
- ✅ We work on WordPress, Elementor, Zoho, GoHighLevel, HubSpot, and more
- ✅ BNI member and South Tampa Chamber affiliate
- ✅ We stay after launch — care plans, SEO, and ongoing automation support available
- ✅ Rated 5 stars across 20+ Google reviews from real Tampa Bay business owners
Our principles
The Way We Work
Clear Communication
You’ll always know where your project stands. No ghosting, no vague updates, no surprises at invoice time.
Fixed Pricing
Every project starts with a fixed-price proposal. You know the number before we start. Hourly billing that spirals is not how we operate.
Built to Last
We build systems designed to serve your business for years — not sites you’ll need to redo in 18 months because corners were cut.
Our mission
We Exist to Empower Service Businesses With Technology That Actually Works
ITMSP is run by Blake Hazlett — a Tampa Bay-based technologist with a background in IT infrastructure, network security, custom code development, digital marketing, and business automation. Blake founded ITMSP after watching too many small and medium-sized businesses get burned by agencies that overpromised, underdelivered, and billed by the hour for it. Every project is run by Blake personally. You will always know who you’re talking to, and you will always know exactly what you’re paying.