Last Updated: March 2026
Invisible Touch MSP (ITMSP), operating as itmsptech.com, is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using this website, you agree to the practices described below.
Who We Are
Invisible Touch MSP (ITMSP) is a web design, workflow automation, and IT managed services company based in Tampa Bay, FL, serving clients nationwide. Our website address is https://itmsptech.com. You can reach us at sales@itmsptech.com or (816) 830-1822.
What Information We Collect
We collect information in the following ways:
Information you provide directly. When you fill out a contact form, book a strategy call, or send us an email, you provide us with information such as your name, email address, phone number, business name, and any details you include in your message. We use this information solely to respond to your inquiry and communicate with you about our services.
Automatically collected information. When you visit itmsptech.com, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on the site. This information is collected through Google Analytics and is used to understand how visitors use our site so we can improve it.
Cookies. Our website uses cookies to improve your experience. Cookies are small text files stored on your device by your browser. We use functional cookies necessary for the site to operate and analytics cookies through Google Analytics. You can control cookie settings through your browser preferences. Refusing cookies may affect some website functionality.
How We Use Your Information
We use the information we collect to respond to inquiries and service requests, send project updates and communications to active clients, improve our website and services, and comply with legal obligations. We do not sell, rent, or trade your personal information to third parties. We do not use your information for automated decision-making or profiling.
Third-Party Services
We use the following third-party services that may collect or process data on our behalf:
Google Analytics – website traffic analysis. Google’s privacy policy is available at policies.google.com/privacy.
Zoho – CRM and project management for active client relationships. Zoho’s privacy policy is available at zoho.com/privacy.html.
Stripe – payment processing for client invoices. Stripe’s privacy policy is available at stripe.com/privacy. We do not store payment card information on our servers.
Cloudflare – content delivery and security. Cloudflare’s privacy policy is available at cloudflare.com/privacypolicy.
Data Retention
We retain contact form submissions and client communications for as long as necessary to provide services and for a reasonable period thereafter for business records purposes. You may request deletion of your personal information at any time by contacting us at sales@itmsptech.com.
Your Rights
You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, and opt out of marketing communications at any time by replying to any email with the word Unsubscribe. To exercise any of these rights, contact us at sales@itmsptech.com.
Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the Last Updated date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Invisible Touch MSP (ITMSP)
Tampa Bay, FL – Serving Clients Nationwide
Email: sales@itmsptech.com
Phone: (816) 830-1822
Website: https://itmsptech.com